{"id":26348,"date":"2021-12-28T22:45:05","date_gmt":"2021-12-28T22:45:05","guid":{"rendered":"https:\/\/www.ginx.tv\/is-xbox-live-down-users-report-login-issues-how-to-fix"},"modified":"2024-07-19T12:52:19","modified_gmt":"2024-07-19T12:52:19","slug":"is-xbox-live-down-users-report-login-issues-how-to-fix","status":"publish","type":"post","link":"https:\/\/www.ginx.tv\/en\/xbox\/is-xbox-live-down-users-report-login-issues-how-to-fix","title":{"rendered":"Xbox Live Servers Down On 1 February 2023: Users report login issues &#8211; How to fix"},"content":{"rendered":"<pre>2023 UPDATE - Although this is an old page, we've noticed people flocking to it once again, and that's because Xbox Live is down again on February 1, 2023.<br><br>According to the <a href=\"https:\/\/support.xbox.com\/en-US\/xbox-live-status\">official Xbox Server Status page<\/a>, there's a major outage for multiplayer services. Players will reportedly have problems \"joining multiplayer games, or finding other players\".<br><br><strong>MORE TO FOLLOW.<\/strong><\/pre>\n<\/p>\n<div class=\"rsp-embed-container\" contenteditable=\"false\">\n<div class=\"twitter-tweet twitter-tweet-rendered\" style=\"display: flex; max-width: 550px; width: 100%; margin-top: 10px; margin-bottom: 10px;\"><iframe id=\"twitter-widget-0\" class=\"\" style=\"position: absolute; visibility: hidden; width: 0px; height: 0px; display: block; flex-grow: 1;\" title=\"Twitter Tweet\" src=\"https:\/\/platform.twitter.com\/embed\/Tweet.html?dnt=false&amp;embedId=twitter-widget-0&amp;features=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&amp;frame=false&amp;hideCard=false&amp;hideThread=false&amp;id=1620874891745497115&amp;lang=en&amp;origin=https%3A%2F%2Fadmin.www.ginx.tv%2Fen%2Fadmin%2Fpost%2Fedit%2F16870&amp;sessionId=eb24f4581a3fbd4b7a345bbd900fbcc74264699e&amp;theme=light&amp;widgetsVersion=aaf4084522e3a%3A1674595607486&amp;width=550px\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<blockquote class=\"twitter-tweet\" data-lang=\"en_US\" data-twitter-extracted-i167528982034030666=\"true\">\n<p dir=\"ltr\" lang=\"en\">We are aware some users may be experiencing issues with matchmaking on Xbox Live. Follow along here, and on our status page for updates. <a href=\"https:\/\/t.co\/8oGTs7cnSs\">https:\/\/t.co\/8oGTs7cnSs<\/a><\/p>\n<p>&mdash; Xbox Support (@XboxSupport) <a href=\"https:\/\/twitter.com\/XboxSupport\/status\/1620874891745497115?ref_src=twsrc%5Etfw\">February 1, 2023<\/a><\/p><\/blockquote>\n<p><script src=\"https:\/\/platform.twitter.com\/widgets.js\" async><\/script>\n<\/div>\n<p><strong>Original Story Follows &#8211; <\/strong>The Holidays are the perfect occasion to jump into the latest gaming experiences, especially if you&#8217;ve found yourself opening the brand-new Xbox Series X or Series S on Christmas.&nbsp;<\/p>\n<p>With a vast catalogue of titles available from the get-go just on Game Pass alone, Xbox users are keen on enjoying these holidays by jumping on games such as Halo Infinite, Forza Horizon 5, and more.&nbsp;<\/p>\n<p>Sadly, it seems a massive bug is preventing thousands of players to spend their time putting their consoles to the test.<\/p>\n<h2>Can&#8217;t login to Xbox Live &#8211; How to fix<\/h2>\n<figure class=\"img-figure\" contenteditable=\"false\"><img decoding=\"async\" style=\"width: 100%;\" contenteditable=\"false\" src=\"https:\/\/cdn-cf.ginx.tv\/imgcdn\/XolvHwxlM64BDDO1LFjaC7I6qnZztRwx_bemcdArOiI\/rs:fill:0:0:1\/g:ce\/aHR0cHM6Ly93d3cuZ2lueC50di91cGxvYWRzMi9GSUZBXzIyL2dlb3JnaWUveGJveF9oYWxvLmpwZw\" alt=\"xbox live\" width=\"788\" height=\"444\" loading=\"lazy\"><figcaption contenteditable=\"false\">Xbox Live services are currently malfunctioning on console. (Picture: Microsoft)<\/figcaption><\/figure>\n<p>Whether you&#8217;re trying to play a game from your own catalogue, downloaded through Game Pass, or even a free to play title, users are reporting that their consoles are demanding that &#8220;the person who bought this needs to sign in,&#8221; despite that being the case for the vast majority of consumers.<\/p>\n<p>The solutions provided by the console range from launching a troubleshooter to making the Xbox you&#8217;re trying to play on your main console in case it&#8217;s not &#8212; sadly, we have tested all these options and they do not fix the issue at hand.<\/p>\n<p>According to the <a href=\"https:\/\/support.xbox.com\/en-US\/xbox-live-status\" target=\"_blank\" rel=\"noopener\">Xbox Status website<\/a>, there are no major outages to report, which doesn&#8217;t match with the hundreds of players demanding answers from the company via social media.&nbsp;<\/p>\n<div class=\"twitter-tweet twitter-tweet-rendered\" style=\"display: flex; max-width: 550px; width: 100%; margin-top: 10px; margin-bottom: 10px;\"><iframe id=\"twitter-widget-0\" class=\"\" style=\"position: static; visibility: visible; width: 0px; height: 0px; display: block; flex-grow: 1;\" title=\"Twitter Tweet\" src=\"https:\/\/platform.twitter.com\/embed\/Tweet.html?dnt=false&amp;embedId=twitter-widget-0&amp;features=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&amp;frame=false&amp;hideCard=false&amp;hideThread=false&amp;id=1475957616941674500&amp;lang=en&amp;origin=https%3A%2F%2Fadmin.www.ginx.tv%2Fen%2Fadmin%2Fpost%2Fedit%2F16870&amp;sessionId=c232f0db311d8fdcfd443c308cee75fde63fb99d&amp;theme=light&amp;widgetsVersion=aaf4084522e3a%3A1674595607486&amp;width=550px\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\" data-tweet-id=\"1475957616941674500\"><\/iframe><\/div>\n<div class=\"twitter-tweet twitter-tweet-rendered\" style=\"display: flex; max-width: 550px; width: 100%; margin-top: 10px; margin-bottom: 10px;\"><iframe id=\"twitter-widget-1\" class=\"\" style=\"position: absolute; visibility: hidden; width: 0px; height: 0px; display: block; flex-grow: 1;\" title=\"Twitter Tweet\" src=\"https:\/\/platform.twitter.com\/embed\/Tweet.html?dnt=false&amp;embedId=twitter-widget-1&amp;features=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&amp;frame=false&amp;hideCard=false&amp;hideThread=false&amp;id=1475957616941674500&amp;lang=en&amp;origin=https%3A%2F%2Fadmin.www.ginx.tv%2Fen%2Fadmin%2Fpost%2Fedit%2F16870&amp;sessionId=eb24f4581a3fbd4b7a345bbd900fbcc74264699e&amp;theme=light&amp;widgetsVersion=aaf4084522e3a%3A1674595607486&amp;width=550px\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<blockquote class=\"twitter-tweet\" data-twitter-extracted-i1675289270429800586=\"true\" data-twitter-extracted-i167528982034030666=\"true\">\n<p dir=\"ltr\" lang=\"en\"><a href=\"https:\/\/twitter.com\/XboxSupport?ref_src=twsrc%5Etfw\">@XboxSupport<\/a> my Xbox is glitching out and says that I have to login as the person who purchased game(s) even though I&rsquo;m on my main account and no other account is linked to my main, And it is games I purchased on my main. Is it a glitch with the servers?<\/p>\n<p>&mdash; Fiddler (@Hayden21868918) <a href=\"https:\/\/twitter.com\/Hayden21868918\/status\/1475957616941674500?ref_src=twsrc%5Etfw\">December 28, 2021<\/a><\/p><\/blockquote>\n<p>\n<script src=\"https:\/\/platform.twitter.com\/widgets.js\" async><\/script>\n<\/p>\n<p>The Xbox Support Twitter account has yet to acknowledge this massive bug that&#8217;s affecting console users. We have tested a variety of games using Game Pass on PC and can confirm all the services are functional.<\/p>\n<figure class=\"img-figure\" contenteditable=\"false\"><img decoding=\"async\" style=\"width: 100%;\" contenteditable=\"false\" src=\"https:\/\/cdn-cf.ginx.tv\/imgcdn\/mXjNxgA6qqbFqlJFnemX0e9Pr0y59FiWRcioK1DyvX4\/rs:fill:0:0:1\/g:ce\/aHR0cHM6Ly93d3cuZ2lueC50di91cGxvYWRzMi9GSUZBXzIyL2dlb3JnaWUvaGFsb19pbi5qcGc\" alt=\"xbox won't load\" width=\"1024\" height=\"576\" loading=\"lazy\"><figcaption contenteditable=\"false\">Want to enjoy some Halo? Too bad. (Picture: 343 Industries)<\/figcaption><\/figure>\n<p>We&#8217;ll keep you posted as soon as we have an official update.<\/p>\n<ul>\n<li><strong>Read more: <a href=\"https:\/\/www.ginx.tv\/en\/call-of-duty\/warzone-pacific-won-t-load-on-xbox-fix\">Warzone Pacific won&rsquo;t load on Xbox fix<\/a><br \/><\/strong><\/li>\n<\/ul>\n<p><em>Featured image courtesy of Microsoft.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2023 UPDATE &#8211; Although this is an old page, we&#8217;ve noticed people flocking to it once again, and that&#8217;s because Xbox Live is down again&#8230;<\/p>\n","protected":false},"author":3,"featured_media":26349,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-26348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-xbox","genre-hardware","content_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Xbox Live Servers Down On 1 February 2023: Users report login issues - How to fix - GINX TV<\/title>\n<meta name=\"description\" content=\"Players are experiencing issues when trying to launch games from their Xbox consoles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ginx.tv\/en\/wp-json\/wp\/v2\/posts\/26348\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xbox Live Servers Down On 1 February 2023: Users report login issues - How to fix - GINX TV\" \/>\n<meta property=\"og:description\" content=\"Players are experiencing issues when trying to launch games from their Xbox consoles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ginx.tv\/en\/xbox\/is-xbox-live-down-users-report-login-issues-how-to-fix\" \/>\n<meta property=\"og:site_name\" content=\"GINX TV\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-28T22:45:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-19T12:52:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ginx.tv\/en\/wp-content\/uploads\/sites\/3\/2025\/12\/xbox_down.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1\" \/>\n\t<meta property=\"og:image:height\" content=\"1\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"GINX\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"GINX\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ginx.tv\/en\/xbox\/is-xbox-live-down-users-report-login-issues-how-to-fix#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ginx.tv\/en\/xbox\/is-xbox-live-down-users-report-login-issues-how-to-fix\"},\"author\":{\"name\":\"GINX\",\"@id\":\"https:\/\/www.ginx.tv\/en\/#\/schema\/person\/95b1c04da0e41f4f6d94de745108cd4f\"},\"headline\":\"Xbox Live Servers Down On 1 February 2023: Users report login issues &#8211; 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