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How to fix Apex Legends Mobile device not supported error

Some players are running into the Apex Legends Mobile device not supported error while trying to play the game. Is there a fix?
By Wessel Minnie | 
First Published March 10, 2022, 09:32
How to fix Apex Legends Mobile device not supported error

Following betas and some delays, Electronic Arts finally launched Apex Legends Mobile, a AAA battle royale experience built for Android and iOS devices. The game is filled to the brim with content in its "soft launch" period and is only available in 10 select countries right now. Just like every other multiplayer title out there, Apex Legends Mobile players could run into some errors, and one in particular which states "device not supported" is confusing some players.

Here's what you need to know about the Apex Legends Mobile device not supported error, how to check if your mobile gaming device is up to the task, and if there's any surefire fix.

Apex Legends Mobile device not supported error

Apex Legends Device not supported error how to fix requirements minimum ios andriod
Apex Legends Mobile looks fantastic so it can't be expected to run on every mobile device. (Picture: Electronic Arts)

The Apex Legends Mobile device not supported message is a hardware error. Simply put, it means your tablet or phone can't run the game.

This is not due to any type of region locks, and maybe, just maybe, a new mobile device will be required to play. Before gamers open their wallets for a new phone or tablet, however, there are some things to check.

How to fix Apex Legends Mobile device not supported error

Apex Legends Device not supported error how to fix requirements minimum ios andriod
There's no clear fix, but you can check if your mobile device meets the minimum requirements. (Picture: Electronic Arts)

Unfortunately, there is no clear way to fix the Apex Legends Mobile device not supported error, as this is a hardware issue.

We suggest checking if your device meets the minimum requirements (for Android or iOS).

Apex Legends Mobile Android specs:

  • Android 8.1
  • Open GL 3.0 or higher
  • At least 3 GB RAM
  • Screens size: N/L/XL

Apex Legends Mobile iOS specs:

  • iPhone 6S or later
  • OS version: 10.0 or later
  • CPU: A9
  • At least 2GB RAM

If your device meets the requirements but you still receive the error, it might be due to using a "flashed" aka custom OS mobile device.

Device brands that are supported on Android with 2 GB of RAM include:

  • Vivo
  • Oppo
  • Huawei
  • Motorola
  • Samsung
  • Lenovo
  • Xiaomi

If all else fails and you think your device should technically not cause the Apex Legends Mobile device not supported error, we suggest contacting Electronic Arts for help.

So there you have it, there's, unfortunately, no fix for the device not supported error in Apex Legends Mobile. The only way we can see players get rid of this issue right now is to either wait for the developer to add more support, or upgrade their mobile gaming device.

 

Featured image courtesy of Electronic Arts.

Wessel Minnie

Written by Wessel Minnie

Wessel is a former member of Bravado Gaming, a top South African esports organization, and a former editor at GLITCHED.online. He can also be found on HLTV discussing everything CS esports.  When he's not writing or editing, Wessel is clicking heads in Counter-Strike 2, pondering over the best Diablo 4 builds for each class, or venturing into the Lands Between of Elden Ring for the umpteenth time. He loves ARPGs and any SoulsBorne title he can get his mitts on, but feel free to email or drop him a message on social media with any interesting gaming-related topics you think he might enjoy.