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Cities: Skylines 2 Devs Offer Refunds On "Rushed Out" DLC

Paradox Interactive are offering refunds on Cities: Skylines 2's Beach Properties DLC after a disappointing launch.
Cities: Skylines 2 Devs Offer Refunds On "Rushed Out" DLC

Cities: Skylines 2 has had a rocky start. Launching in October 2023 on PC, fans experienced performance issues and noticeable bugs, while also feeling that the base game offerings were lacking compared to its predeccesor. For the most part, though, Cities: Skylines 2 has been reasonably solid, but anticipation for additional content has been sky-high.

One of the game's initial DLC packs, Beach Properties, was set to add new features. However, upon launch, fans were quickly met with a variety of issues, prompting backlash. In a statement, Paradox developers said, "We see and understand the disappointment many of you have expressed after the release of Cities: Skylines II and the recent release of Beach Properties. We asked for your patience and support, and you’ve shown those. In return, we let you down."

The devs went on to say that the "rushed out" DLC "should not have been published in its current form." As a result, those who purchased the Beach Properties DLC will be refunded, and the pack will be made into a free addition to the base game. Sadly, those who purchased Cities: Skylines 2 Ultimate Edition will not be eligible for a DLC refund, owing to the distribution of the edition across digital and physical storefronts. However, Paradox have pledged to provide additional content to Ultimate Edition purchasers.

"We are committed to repaying that loyalty, and therefore, we will compensate Ultimate Edition holders by adding 3 Creator Packs and 3 Radio Stations which, together, sum up to a value of USD 39.99. This solution hopefully ensures that you, regardless of purchase method, feel you receive fair compensation."

In the statement, Paradox Interactive outlined their process going forward, announcing that they will be focusing on improving the base game and modding tools. The team will also focus on providing additional free patches and game updates in the coming months, before any time is spent on new paid content. As a result, the Bridges and Ports expansion has been pushed back to 2025. 

Creator Packs will be produced independently, and "will not take any focus away from the work on improving the game." Paradox have also revealed that they will be putting together an advisory meeting of player representives who, alongside Collosal Order and Paradox will discuss development plans for this year.

Concluding the statement, the developers said, "We appreciate your support and feedback, and hope we can regain your trust going forward. It’s our responsibility to earn it, and we hope these actions are a first step in the right direction."

You can read the full statement from Paradox Interactive, here.