Amazon Games have announced an update regarding the status of server queues in New World MMO, revealing that they have doubled the number of servers and are working to increase the capacity of all available servers to support a higher capacity of players.
In addition to this, the developers note that they are currently working on a feature to allow players to transfer their characters to a different server, which they plan to release next week. This update comes after the game was bombarded with negative reviews as a result of players waiting in long queues to enter the game.
New World MMO developers share update on launch and world queues
The update was announced on 1st October via the official New World Twitter account. The developers noted that "while it was certainly [their] aspiration to welcome massive numbers of players into the game during launch week, [they] were frankly surprised by just how many adventurers washed up on Aeternum's shores."
The developers noted that over 1 million players entered New World MMO on launch day and that the number of players joining the game had since increased each day. This translated to longer queue times across the board but particularly on more populated servers.
- Read more: Is New World coming to consoles?
Addressing the server queue crisis, Amazon Games said: "Since our launch on Tuesday, we have more than doubled the number of servers and we are working to increase the capacity of all available servers to support a higher population [capacity]." At launch, servers were restricted to only 2000 players and there were only a limited number of servers across the five server regions.
Accordingly, Amazon notes that 40% of their live servers currently have "low or no wait times" and encouraged first-time adventurers to "seek those servers out and get playing."
Amazon announces character server transfer feature for New World MMO
The developers continued to explain that they would be launching a new free server migration feature "that will allow [players] to transfer [their] characters to a different server."
"So if you choose [a server] now just to get up and playing, you can make a different choice later to play on a server with your friends," the developers noted in the update. Amazon said that they expect to launch the new feature sometime next week, once the feature has been "thoroughly tested and [once they are] sure it's ready."
Amazon indicated that they will provide further detailed information on how the transfer process will work at a later stage and that it is at the top of their priority list.
If you need a refresher on New World, make sure to check out our guides for the game on our dedicated section.
Featured image courtesy of Amazon Games.