Toxicity and abuse are things commonly associated with Twitch chat, and the platform is finally upping their measures against trolls and harassers after announcing a big update to the way bans work.
You can manage your Blocked users in your profile Security settings: https://t.co/fIbSvt0DVp— Twitch Support (@TwitchSupport) March 27, 2020
And Channel banned users in your Dashboard moderation preferences: https://t.co/ESUSMwnunG
📚 Learn how to manage harassment in your chat and keep it safe: https://t.co/5CTWtg6Yxh
Just as it sounds like, a ban has more severe consequences. Previously, a banned user could still see the chat and create a new account to continue using it - Now, the culprit will have their IP shadowbanned, which means no matter how many accounts are being created, none will have access to the chat or even be able to see it.
Being blocked means the user won't be able to refollow, gift subs, whisper, host or request friendships from the streamer.
Content creators have tested the new feature and it's being received with an overwhelmingly positive response
For context/clarity - we tested this using main and alt accounts. Unbanning removes the shadowban from all accounts. I'm a fan of giving more power to broadcasters. These new tools enable us to curate toxicity from our communities with more reliability.— Devin (@DevinNash) March 28, 2020
Harassment is still a huge problem on Twitch, and while some have tried to make the best of it like Amber "PaladinAmber" Wadham, most have issues dealing with the kind of scrutiny and stress associated with being a public figure on the internet.
Hopefully, these newly implemented measures help streamers create more positive environments around them.