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Why is Riders Republic Bunny Pack missing from the game?

Ubisoft has removed the Bunny Pack item from Riders Republic following reports linked to the outfit on Xbox.
Why is Riders Republic Bunny Pack missing from the game?

From the hot, dry canyons to the lush green fields and snow-capped mountains, the Riders Republic is filled with vast, wide spaces and plenty of action, all condensed on one large map. Customising your character provides players with the opportunity to add personality and charm to your character.

Players who have pre-ordered the Riders Republic ahead of its release would receive the Bunny Pack cosmetic item upon launch. However, players have noticed that they’re unable to find the item, but there is a solution to the problem.

Xbox players report missing Bunny Pack outfit

According to Ubisoft, they have temporarily disabled the Bunny Pack item across all platforms. Several players on Xbox had reported that they were experiencing issues with the item, and as such, the developers have disabled it until the issue has been resolved.

riders republic bunny pack pink outfit pre-order
Players on Xbox has reported the Bunny Pack outfit missing from the Customise tab in Riders Republic. (Picture: Ubisoft)

Ubisoft has issued a statement on the game’s Twitter account while thanking players for their feedback and support since the game’s launch.

“Many of you are already joining the Republic, exploring the world and playing together. We are excited to see our community grow! We have also been actively investigating the issues reported on Xbox. Thank you for your feedback,” Ubisoft said.

Ubisoft is continuing to investigate the possible reasons behind the issues with the cosmetic item. The development team is exploring every avenue to identify the problem and find a possible solution to get players exploring the Republic

Furthermore, the developers will share their investigations with players and their plans to resolve the issues as soon as possible.

Some players have, however, reported that other cosmetic items, like the Neon Pack, have also been noticeably absent from the Customize tab. 

If players are experiencing any issues in Riders Republic, they can raise it on the Riders Republic Ubisoft Support page, or you can send the support team a message on the Ubisoft Support Twitter account.

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Featured image courtesy of Ubisoft.