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Genshin Impact
News > RPG > Genshin Impact

Genshin Impact 2.4 maintenance schedule, server downtime and free Primogems

Everything about the Genshin Impact 2.4 update maintenance schedule, from the exact release time to the server downtime, and how you can get some free Primogems for your troubles.
The Genshin Impact 2.4 update, entitled "Fleeting Colors in Flight" brings a lot of new features into the game, with the addition of the Enkanomiya region, new threatening enemies, a powerful 5-star weapon, the return of the Lantern Rite, banners, new characters such as Shenhe and much more. 

You can already pre-load the game's next big update to jump into the new content as soon as possible, but when exactly does the update release, and is there anything you should know?

In our Genshin Impact 2.4 maintenance schedule guide, we share the exact time the servers will go down, for how long they will be down, and how you can get 300 Primogems for free.

Genshin Impact 2.4 schedule: When do servers go down?

If you want to know when the Genshin Impact servers go down for maintenance to unleash the 2.4 update, we've got you covered.

Genshin Impact 2.4 update maintenance schedule release time downtime servers free primogems
Get ready for the 2.4 update and set those alarms! (Picture: miHoYo)

The update maintenance begins on 5th January 2022 at 06:00 (UTC+8). For those in the UK, that's 4th January 2022 at 22:00.

The official schedule from miHoYo notes that the maintenance should take an estimated five (5) hours.

How to get 300 free Primogems

Everyone wants some free Primogems, right? Well, you are in luck. Developer miHoYo is giving away 300 free Primogems to all qualifying players as compensation for the Genshin Impact maintenance.

Genshin Impact 2.4 update maintenance schedule release time downtime servers free primogems
Claim 300 free Primogems after maintenance completes. (Picture: miHoYo)

That's 60 Primogems for every hour the servers are down. If the servers come back online earlier than expected, you will still receive the 300 Primogems.

The only requirement is that you should reach Adventure Rank 5 before the servers go down. The free Primogems will be delivered via in-game mail within five hours after the update maintenance comes to an end.

Keep in mind that mail expires after 30 days, so claim the free gift as soon as possible to avoid disappointment. 

Get hyped for the 2.4 update by watching the official trailer below.

Enjoy the free Primogems and set those alarms for the Genshin Impact 2.4 update with the exact maintenance schedule!


Don't forget to check our dedicated Genshin Impact section, where you can find all the news, guides, and previews you desire, as well as our Genshin Impact Twitter account.

Featured image courtesy of miHoYo.