Battlefield 2042 is reportedly being plagued by a significant rise in "false-positive" bans, which plunged the game's player base rates. This is due to reports of the game's anti-cheat program identifying hundreds of players and falsely banning them for cheating.
Battlefield 2042 has suffered immensely since its launch on 19th November 2022, and its players are bearing the brunt. Too many players on a single map, lack of class systems, and a broad range of performance issues have resulted in the lack of communication on DICE's end.
BF2042 players report problematic EAC
While many players are still playing Battlefield 2042, many have pointed towards issues involving the game's anti-cheat program. The program, designed to combat players and other malicious persons from hacking, attacks the players it is intended to protect.
EA has closed an EA help forum post after 163 pages of people trying to figure out why they were false-positive banned in #Battlefield2042— Tom Henderson (@_Tom_Henderson_) January 27, 2022
Over 100 people reached out to me privately on this matter over the past few weeks. Here's what I found: pic.twitter.com/Lpr3tZhnqn
Gaming industry insider Tom Henderson reported that several players had contacted him over the game's infuriating anti-cheat system. Many have detailed how the system is falsely banning players, and while they've reached out to EA's Support team, little to none is being done.
Henderson investigated the matter and discovered possible reasons these players were receiving bans from EA. They were getting banned for the following three reasons:
- Utilising various RGB software, mainly Corsair's iCUE and Logitech G Hub
- Players were running MSI Afterburner software in the background
- Players admitted to engaging in Portal XP farming
It became clear that players are fuming over EA's nonchalant attitude in light of this recent issue, so much so that reporting the problem will gain players with a dismissive "copy and paste" reply. To add more fuel to the flames, EA has since closed its support thread which a community manager explained that they are "unable to assist" players with further assistance via the Support forum.
Henderson has agreed with many players' gripes, calling the EA Support team completely "useless" on how they're handling the growing issue. He has reported that many were falsely banned during a livestream or recording, while others were banned minutes after purchasing a game.
He pleaded with EA and DICE to investigate the matter and the underlying problems with EAC. "If it isn't, I don't believe people should be permanently banned for partaking in a mode that not only could have been prevented but was encouraged just last week officially," Henderson wrote in a tweet.
As of writing, there is almost nothing more players can do to get EA to overturn their false bans. This is unlikely an isolated incident as it is bound to happen yet again unless DICE implements massive improvements to resolve the problems at hand.
- Read more: Battlefield 2042 Update 3.2 patch notes
Featured image courtesy of DICE / Electronic Arts and Shutterstock.