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Twitch to take action after "hate raiding" racist bots target marginalized streamers

Twitch finally responds to discriminatory "hate raids" directed at marginalized streamers after #TwitchDoBetter trends on social media.
We all know that Twitch chat can be quite toxic but recent "hate raiding" has taken things to an entirely new level and it's absolutely disgusting. Hate raiding is the practice where a group of individuals target specific streamers (usually marginalized groups) and invade their chat, only to spam hateful and often discriminatory messages.

Many streamers have called for Twitch to take action by providing better tools to combat this practice and trended the #TwitchDoBetter on social media. After several days of petitioning, Twitch finally ushered a response via Twitter, promising its users that they will "do better" to address issues of harassment toward marginalized groups on their platform.

Twitch responds to racist bots targeting black streamers

In their official statement, posted on the 11th of August, Twitch acknowledged the growing conversation about "botting, hate raids, and other forms of harassment targeting marginalized creators".

twitch hate raiding bots target marginalized streamers
Twitch responds and plans to take action against racist "hate raiding". (Picture: Twitch)

The company further noted: "You’re asking us to do better, and we know we need to do more to address these issues. That includes an open and ongoing dialogue about creator safety".

Twitch further indicated that they "were able to identify a vulnerability in [their] proactive filters", which they have since fixed. The Amazon-owned streaming platform says that they are also "launching channel-level ban evasion detection and account verification improvements later this year" and hopes that these tools "will have a big impact".

"Our work is never done, and your input is essential as we try to build a safer Twitch. We’ll be reaching out to community members to learn more about their experiences, and encourage you to share feedback via UserVoice", Twitch concluded.

twitch streamer hate bots racist hate raids
Twitch streamer gets "hate raided" by racist bots. (Picture: Twitch / PluzSizeBarbie)

Twitch's plan of action appears to have been received positively by the majority of community members, although there have been several individuals calling for more to be done. Other individuals are also not so convinced and called Twitch's response a "PR cover-up".

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Twitch streamer RekItRaven trended #TwitchDoBetter movement. (Picture: Twitter / RekItRaven)

"Why did it take an entire off-platform movement for you guys to address what we marginalized creators experience on your platform on a DAILY basis. When Twitch stops thinking reactively and starts thinking proactively, there will be progress", a verified Twitter user commented.

You can see an example of the "hate raiding" in the video linked below from Twitch streamer "Rek it Raven".

Only time will tell whether the implementation of Twitch's new tools will make much difference. While it's at least optimistic that Twitch is acknowledging and responding to community complaints, it's arguable whether their new policies or tools will make any difference.

Don't forget to check out our dedicated Twitch section for news, streamer antics, drama, and more.

Header image via Twitch.