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Diablo Immortal Westmarch Barber: How To Change Appearance

The exact location of the Westmarch Barber in Diablo Immortal and the character appearance change options that are available.
Diablo Immortal Westmarch Barber: How To Change Appearance

With the Diablo Immortal Season 8 update, Blizzard has introduced a long-awaited and requested feature to their mobile ARPG. We are, of course, talking about the Character Appearance change feature that Diablo Immortal players can take advantage of at the Westmarch Barber.

This guide explains how you can finally change your character's look in Diablo Immortal, where the Westmarch Barber is located, and how often you can change your appearance, so let's get started.

Update on 17 April 2023: We've updated this article with the latest information on how to change your character's appearance in Diablo Immortal. 

Diablo Immortal Westmarch Barber Location

diablo immortal westmarch barber character appearance change how to limit NPC location shop re-customization option gender
Don't like your character's look in Diablo Immortal? Head to the Westmarch Barber today! (Picture: Blizzard)

The Westmarch Barber isn't exactly difficult to find. Once you've updated Diablo Immortal to the latest version, simply make your way to the game's central hub, Westmarch.

From here, head to Charsi’s Smithy. Right next to the blacksmith that we've all come to use thousands of times, you will find the Westmarch Barber shop. Head inside and speak to the singular NPC, Yaira, to start the Character Appearance change option.

Diablo Immortal Character Appearance Change & Limit

diablo immortal westmarch barber character appearance change how to limit NPC location shop re-customization option gender
You can re-customize your Diablo Immortal character once every seven days. (Picture: Blizzard)

Once inside the Westmarch Barber shop, speak to Yaira to change your Diablo Immortal character's appearance. There are only two dialogue options, one is an overview with some lore text, and the other is "Character Customizations Remaining."

This option allows you to re-customize your character's face, skin tone, and hair. Furthermore, a fourth face option has been added for each class with the Season 8 update. We expect there might be more customization options coming in the future.

While this is a nice feature to have, there is a caveat. You can't do it all the time.  Players can receive a complimentary re-customization from Yaira every seven (7) days. Further, there are no options for players to open their wallets and pay to reduce the seven-day cooldown.

This, in my opinion, is actually a good thing. The last thing we would want to see is another feature in Diablo Immortal that has a pay element to it.

Can Diablo Immortal's Character Gender Be Changed?

diablo immortal westmarch barber character appearance change how to limit NPC location shop re-customization option gender
There is no way to change your character's gender in Diablo Immortal. (Picture: Blizzard)

While Yaira the barber is quite skilled at changing your character's appearance, it doesn't seem they can change your gender in Diablo Immortal. It is not out of the question that this might be added in a future update.

For now, however, the answer is: No, you can't change your character's gender in Diablo Immortal via the customization options.

And that's everything you need to know about Diablo Immortal's Character Appearance Change option. Go forth and change what you don't like about your hero, then set out with your fancy new look and slay some undead in Sanctuary! We will endeavor to update this article if more character customization features get added to the Westmarch Barber.


Check out our video below, discussing Diablo Immortal's story and how the game fits into the franchise's timeline.

For more Diablo Immortal, be sure to check out our dedicated section or some of our Guides & Tutorials just below:

Diablo Immortal Class Builds - Best Crusader Build | Best Barbarian Build | Best Monk Build | Best Necromancer Build | Best Wizard Build | Best Demon Hunter Build | All Classes Tier List |

Diablo Immortal Guides - Character Server Transfer | Next Hungering Moon | Hell Difficulty Levels | Combat Rating (CR) | Recruit A Friend | Redeem Codes | Next Season | Fractured Plane Event | Vote Kick Feature | Next Helliquary Boss | XP Bug Fix | Class Change | Max Level Cost | Lost Pages | Legacy of the Horadrim | Player vs. Player (PVP) | Set Items | Resonance | Potency | Level Progression | TradingMarketplace | Zone Events | Unlock Stormpoint | Phantom Market Lucky Draw Guide | Fabled Wisp | Fire Before Darkness | Set Crafting | Latest Redeem Codes

Diablo Immortal Seasonal Events: Hallow's Wake Guide