And as if these problems were not enough, Xbox owners are now reporting that the game won't even load on the Xbox Series X/S and Xbox One. A number of players are having issues with starting the game on Microsoft's consoles after the Warzone Pacific update, which is naturally frustrating for many who want to enjoy the new Caldera map as soon as possible.
Why does Warzone Pacific fail to load on Xbox consoles and can it be fixed?
How to fix Warzone Pacific won’t load on Xbox?
Numerous technical issues have been plaguing Warzone Pacific since the update on all platforms, but it seems that Xbox players were hit the hardest, as many can not even start the game.
For some, the loading screen appears and just sits there, loading forever without starting the game, while for others an error message eventually appears, titled "connection failed" and stating that the game is "unable to access online services."
To clear one thing first, this has nothing to do with Xbox Live, as since 21st April of this year you no longer need to be subscribed to Xbox Live in order to play free-to-play games online on the Xbox consoles.
Now when we have that crossed off, let's see what else can be an issue.
Restart Warzone Pacific
Try to force close and reopen Warzone a few times. Oftentimes brute force is a way to go with these issues, it might not work the first few times, but eventually will do the trick. If the game fails to load even after you tried this a few times, then it's something else.
Check your Internet connection
Make sure that your console is properly connected to the internet, by checking if other online games are working normally. If possible use an Ethernet connection instead of a WiFi connection.
Clear the console cache
Completely clearing the console's cache is reported as a potential fix for the Warzone Pacific won’t load issue.
To do this, you will need to power cycle your console.
- Shut down the console completely
- Unplug it from the wall
- Wait for about 5 minutes
- Plug it back and turn it on
This might clear some conflicting problems after the update and allow you to play the game.
Reinstall Warzone Pacific
When there's an update of such scale as this one that introduces substantial changes, sometimes it's best to uninstall the game and then do a fresh installation instead of just updating the game.
Uninstall the game, perform cache clearing, and install the game again.
And that's about everything you can do in order to potentially fix loading issues. If the problem continues, we advise you to submit a ticket to Activision Support.
Follow the official Activision Support account for any future updates on this issue.
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Featured image courtesy of DICE / Electronic Arts.