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Diablo Immortal Unable to Install or Patch Error Fix

Step-by-step instructions for fixing Diablo Immortal's unable to install or patch errors with ease for PC or mobile devices.
Diablo Immortal Unable to Install or Patch Error Fix

On PC, Android and iOS devices as a free-to-play ARPG, Diablo Immortal is the next instalment in the iconic franchise from Blizzard. With multiple platforms to consider and a plethora of fans jumping in, some gamers might run into the Diablo Immortal unable to install or patch errors.

This article outlines all the steps players can take on PC or mobile devices if they run into issues installing or patching Diablo Immortal without having to go through the High Heavens or Burning Hells for answers.

Unable to install or patch Diablo Immortal error fix

Diablo Immortal unable to install patch update error fix how to steps clear cache android pc ios mobile devices
You can't get to Westmarch if you are unable to install or patch Diablo Immortal. (Picture: Blizzard)

Some gamers on PC or mobile devices could run into the "unable to install" or "unable to patch" error messages for Diablo Immortal.

Before we get started with the official fixes to these Diablo Immortal issues, you need to make sure to have enough space on your PC or mobile device.

The pre-load install size for Diablo Immortal is 27GB on a PC. On Android, it is 2.4GB with a patch of an additional 10GB, and on iOS it is 3.3GB with a patch of an additional 9.5GB.

Diablo Immortal unable to install patch update error fix how to steps clear cache android pc ios mobile devices
Find the official fixes from Blizzard for these Diablo Immortal errors below. (Picture: Blizzard)

As per Blizzard's Support page, the steps below outline how you can fix Diablo Immortal's unable to connect or patch issues/errors.

  1. If you were in the Diablo Immortal Alpha or Beta, uninstall the old version.
  2. Make sure your device meets the minimum requirements to run Diablo Immortal.
  3. Make sure your device's operating system is up to date.
  4. Restart your device.
  5. Download while on a good quality Wi-Fi instead of a cellular network. You can also try swapping your connection type to see if it resolves the issue.
  6. If you are on an Android device, access your app storage in device settings and clear the Diablo Immortal app cache/data.
  7. If the problem persists, uninstall and reinstall the game.

Check out our articles for Diablo Immortal PC specs and mobile device specs to see if your phone, tablet or gaming rig has what it takes.

Diablo Immortal unable to install patch update error fix how to steps clear cache android pc ios mobile devices
Necromancers can raise the dead but even they might need some help to install Diablo Immortal on PC or mobile devices. (Picture: Blizzard)

To elaborate on the steps to fix Diablo Immortal unable to install or patch issues, you can follow the steps below to clear the cache on your Android device:

  • Navigate to the Diablo Immortal app settings, press Clear Cache then relaunch the app. If the problem remains, move to step 2.
  • Navigate to the Diablo Immortal app settings, press Clear Data then relaunch the app.

If you've followed this guide and are still running into issues either installing or patching Diablo Immortal on PC, Android or iOS devices, we suggest contacting Blizzard's support service

Check out our video below discussing where Diablo Immortal fits into the timeline of the franchise, discussing everything you need to know about the game's story and world.

For more on the game and the iconic ARPG franchise, check out our section dedicated to Diablo Immortal guides, news, leaks, and much more.

 

Featured image courtesy of Blizzard Entertainment.