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Diablo 2 Resurrected beta "Failed to authenticate" on Xbox: Possible solution how to fix

The Diablo 2 Resurrected early access beta has just started, but players are reporting an issue with a "Failed to authenticate" message when trying to play the game on Xbox. Here's what's the issue and how you can fix it.
Diablo 2 Resurrected beta "Failed to authenticate" on Xbox: Possible solution how to fix

Diablo 2 Resurrected "Failed to authenticate" error is not exactly a welcome sight for fans at the start of the open beta.

Anyone who has preordered Diablo 2 Resurrected or the Diablo Prime Evil Collection on PC or eligible consoles has been granted early access to the beta, but you can also earn your early access by simply watching people playing Diablo 2 Resurrected on Twitch. And now, when the open weekend is here, everyone can play it!

If you tried to play the Diablo 2 Resurrected open beta on Xbox consoles, you might have encountered an unpleasant situation at the launch of the open beta, as many players are reporting issues with the "Failed to authenticate" error.

How to fix Diablo 2 Resurrected beta "Failed to authenticate" on Xbox

fix Diablo 2 Resurrected beta Failed to authenticate on Xbox
No need to try again after you apply this easy fix. (Picture: Blizzard/u/beastmodewolfman)

A number of Xbox players is having a problem playing Diablo 2 Resurrected beta, as they are getting a message that reads: "Failed to authenticate".

The game downloads and starts fine, the opening cinematic plays as normal, but once the game actually needs to start, instead of the starting menu, the game simply shows the  "Failed to authenticate" error message.

Luckily, this is not a big issue and there's an easy and quick fix for this problem.

The solution is rather simple, all you need to do is to reset your Xbox console, and once you turn it on again, it will show you that there's a big update, the Diablo 2 Resurrected open beta patch.

Just download that update, make sure that it is installed properly (restart your Xbox once more, just in case), and start the beta again.

Diablo 2 Resurrected beta "Failed to authenticate" on Xbox: Possible solution how to fix
The "Failed to authenticate" problem has been solved, and all that has left now is you to choose a class and start playing. (Picture: Blizzard)

Your game should now work normally, and you will not encounter the "Failed to authenticate" message anymore, as you have the latest version of Diablo 2 Resurrected beta build.

Xbox was unable to authenticate Diablo 2 Resurrected because it was not the proper version, and that's why you were getting that message.

There you have it, the fix for the Diablo 2 Resurrected beta "Failed to authenticate" error. Now you can relax and enjoy the game!

Diablo 2 Resurrected will officially release on 23rd September on the Nintendo Switch, PlayStation 4, Xbox One, PlayStation 5, Xbox Series X /S and PC (Battle.net).

Don't forget to check out our dedicated Diablo section for guides, news, leaks and much more so that fans of the iconic ARPG franchise stay up to date with the latest information.


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Diablo Immortal Guides - Character Server Transfer | Next Hungering Moon | Hell Difficulty Levels | Combat Rating (CR) | Recruit A Friend | Redeem Codes | Next Season | Fractured Plane Event | Vote Kick Feature | Next Helliquary Boss | XP Bug Fix | Class Change | Max Level Cost | Lost Pages | Legacy of the Horadrim | Player vs. Player (PVP) | Set Items | Resonance | Potency | Level Progression | Trading | Crusader Build | Barbarian Build | Monk Build | Necromancer Build | Marketplace | Zone Events 

Diablo 2 Resurrected Guides - Ladder Reset | Magic Find Bonus Event | Holy Grail Challenge | Underground Passage Location | Character Deleted Fix | Black Screen Freezes Fix | Unable To Start Fix | Best Assassin Build | Best Barbarian Build | Best Amazon Build | Secret Cow Level | Runewords | Attacks Missing | Horadric Cube | Cairn Stones | Reset Skills & Stats

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Diablo 4 Guides - Cross-Play & Cross-Progression | Dungeons | Game Pass | Endgame Beta | Book of Lorath