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Diablo 4 Connection Issues: Disconnections & High Latency Fix

A step-by-step guide to fixing connection/disconnection issues in Diablo 4, as well as high latency.
Diablo 4 Connection Issues: Disconnections & High Latency Fix

We've got you covered if you are experiencing frequent disconnections or high latency in Diablo 4, either during the Open Beta weekends or launch. With this guide, you will be able to get back to slaying the hordes of the Burning Hells quickly and, hopefully, painlessly.

To be clear, this article focuses on Diablo 4 connection issues of all types, with official steps on how to fix them, which aren't nearly as difficult as getting a Unique item drop.

Update on 28 March 2023: We've updated this article with the latest fixes for Diablo 4 high latency and connection issues on PC and consoles.

The Diablo 4 Open Beta has now ended and we look towards the game's full launch on 6 June 2023, or 2 June for those with Early Access.

Please note: The information in this article is based on the Diablo 4 Open Beta. We will update it consistently to provide you with fixes to connection issues for the launch version.

How To Fix Diablo 4 Disconnections/High Latency

diablo 4 disconnection connection issues high latency how to fix
Disconnections or high latency in Diablo 4 can definitely ruin your day. (Picture: Blizzard)

It is always recommended that you first check your internet connection to see if there isn't any kind of issues with your Internet Service Provider (ISP). Also, use a LAN cable to connect your PC or console directly to your router instead of using Wi-Fi, if possible.

Blizzard has provided Diablo 4 players with official steps to fix connection/disconnection issues alongside high latency troubles. Check them out below:

  1. Close all other applications to resolve software conflicts and free up resources.
  2. Reset your network devices, which can resolve numerous problems
  3. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  4. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Release and renew your IP and flush your DNS to resolve any network conflicts.
  6. Disable any proxies that may interfere with the login module.
  7. Update your drivers and operating system to resolve any compatibility issues.

The developer also noted that you should contact Blizzard Customer Support if you run into any Diablo 4 issues. 

Diablo 4 Beta Connection Issues

diablo 4 disconnection connection issues high latency how to fix
Diablo 4 connection issues can quickly get you killed against a powerful world boss like Ashava. (Picture: Blizzard)

For the Diablo 4 Open Beta, you might be experiencing connection issues or will be unable to connect if the servers are down. The Diablo 4 Beta weekends have a duration of 69 hours exactly. Nice. Find out when Diablo 4's beta servers will be online with the exact start and end dates for both weekends below.

  • Early Access to the Open Beta begins March 17 at 9 a.m. PST and concludes March 20 at 12 p.m. PST.
  • The Open Beta begins March 24 at 9 a.m. PST and concludes March 27 at 12 p.m. PST.

If you run into connection issues outside of these times, then the Diablo 4 servers are down, and it has nothing to do with your gaming setup.

While you wait for Diablo 4's open beta weekends or full release on the 6 June (2 June for Early Access), why not learn more about Diablo 4's world of Sanctuary in the video below? 

Hopefully, this guide can help Diablo 4 players suffering from connection issues, high latency, and frequent disconnections. We will endeavor to update this article as soon as more information or alternative fixes become available. 


For more Diablo 4, be sure to check out our dedicated section or some of our Guides & Tutorials just below:

Diablo 4 Class Builds - Best Barbarian Build |  | Best Necromancer Build | Best Sorcerer Build | Best Druid Build | Best Rogue Build | All Classes Tier List | Best Class For Beginners | Build Calculator

Class Mechanics: Sorcerer Enchantment System | Barbarian Arsenal | Rogue Specialization | Necromancer Book of the Dead | Druid Spirit Animals

Items - Healing Vial | Item Slot Types | Transmogs/Wardrobe | Salvage Items | Durability & Repair | Trading Items | All Unique Items & Stats | Set Items | Item Quality/Rarity Levels | Elixirs | Butcher's Cleaver

Features: Beginners Guide | Impressions From Beta

Quests: Ritual Tower Key | Forgive Me Side Quest | Traveler's Prayer Side Quest | Secret Of The Spring Riddle | Raising Spirits Side Quest | Woodsman Of Nevesk

General D4 Guides: Legendary & Gold Farming | Town Portal | Inventory Size | Stash Size | Beat Lilith's Lament | Beat Den Mother Boss | Beat Lord Avitus Boss | Beat Blood Bishop Boss | Reset Dungeons | Gathering Legions Guide | The Butcher Boss | Leave Dungeons | All Stronghold Locations

Diablo 4 Tech Guides - Ray Tracing Support | Couch Co-Op | Server Regions | PC Requirements & File Size | Diablo 4 Servers Down? | Connection Issues Fix | Crashing Issues Fix | Unable To Install or Patch | Low FPS Fix | Error Code 34202 Fix | Disable Fog & Glare | Stuck in Queue Fix | Console Issues | PC Issues | Enable & Disable Chat Bubbles | Hit Max Level Fast | Best PC Settings High FPS | Error Code 395002 Fix | Error Code 316719 Fix | D4 on Steam Deck

Crafting/Vendors - Jeweler | Gambling & Obols | Occultist | Alchemist | Blacksmith | | Monster Parts | Skins | Ore | Plants

Legendary Aspects - Codex of Power | Sorcerer Legendary Powers | Barbarian Legendary Powers | Rogue Legendary Powers | Necromancer Legendary Powers | Druid Legendary Powers

Activities - Strongholds | Nightmare Dungeons | Silent Chests | Altars of Lilith

Story & Lore - Campaign Length | Who is Lilith? | Who is Inarius | Deckard Cain | Secret Cow Level

Zones - Fractured Peaks Overview | Scosglen | Kehjistan | Dry Steppes | Hawezar | All Waypoint Locations

Stronghold Guides - Kor Dragan | Malnok | Nostrava

Mounts - Temptation Mount | Diablo 4 Class Dismount Mechanics | Unlock & Customize |

Seasons - Battle Pass Price | Diablo 4 Season Duration

Gameplay Systems - Armor System | Clans | Primary Stats & Effects | Shrines & Buffs | Renown & Reputation | Max Level & Paragon Cap | World Tier Difficulty Levels | Followers/Mercenaries

World Bosses - Ashava | Avarice | Wandering Death | Beat Ashava | Ashava Spawn Location

Diablo 4 Misc - Statue of Inarius Price & Specs | Wolf Pack Cosmetic | Codes | Diablo 4 Free-to-Play? | Mother's Inked Title | Collector's Edition | How To Respec | Stagger Mechanic | Patch Notes | Asmongold Diablo 4 Beta Thoughts

Challenges/Achievements - Necromancer Challenges | Barbarian Challenges | Druid Challenges | Rogue Challenges | Sorcerer Challenges

Diablo 4 PvP - Coming soon!

Our section keeps growing, so check for new guides daily! Don't forget to pick up one of the Diablo 4 Editions and join the fight to save Sanctuary soon.