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Diablo 4 Connection Issues: Disconnections & High Latency Fix

A step-by-step guide to fixing connection/disconnection issues in Diablo 4, as well as high latency.
Diablo 4 Connection Issues: Disconnections & High Latency Fix

We've got you covered if you are experiencing frequent disconnections or high latency in Diablo 4, With this guide, you will be able to get back to slaying the hordes of the Burning Hells quickly and, hopefully, painlessly.

To be clear, this article focuses on Diablo 4 connection issues of all types, with official steps on how to fix them, which aren't nearly as difficult as getting a Unique item drop.

Update on 14 August 2023: We've updated this article with the latest fixes for Diablo 4 high latency and connection issues on PC and consoles.

How To Fix Diablo 4 Disconnections/High Latency

diablo 4 disconnection connection issues high latency how to fix
Disconnections or high latency in Diablo 4 can definitely ruin your day. (Picture: Blizzard)

It is always recommended that you first check your internet connection to see if there isn't any kind of issues with your Internet Service Provider (ISP). Also, use a LAN cable to connect your PC or console directly to your router instead of using Wi-Fi, if possible.

Blizzard has provided Diablo 4 players with official steps to fix connection/disconnection issues alongside high latency troubles. Check them out below:

  1. Close all other applications to resolve software conflicts and free up resources.
  2. Reset your network devices, which can resolve numerous problems
  3. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  4. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Release and renew your IP and flush your DNS to resolve any network conflicts.
  6. Disable any proxies that may interfere with the login module.
  7. Update your drivers and operating system to resolve any compatibility issues.

The developer also noted that you should contact Blizzard Customer Support if you run into any Diablo 4 issues. 

Diablo 4 Launch Connection Issues

diablo 4 disconnection connection issues high latency how to fix
Diablo 4 connection issues can quickly get you killed against a powerful world boss like Ashava. (Picture: Blizzard)

For the launch of Diablo 4, you might be experiencing connection issues or will be unable to connect if the servers are down.

If you run into connection issues it might be worth just waiting a bit. Although the developers are confident that a smooth launch will take place, anything can happen!

Hopefully, this guide can help Diablo 4 players suffering from connection issues, high latency, and frequent disconnections. We will endeavor to update this article as soon as more information or alternative fixes become available. 


For more Diablo 4, be sure to check out our dedicated section or some of our Guides & Tutorials just below:

Diablo 4 Season 2 Guides
Class Builds & Tier Lists

 

Tech Guides & Fixes
World, Maps & Locations
Diablo 4 Items & Slots
Achievements/Challenges
Legendary Aspects
Strongholds
Bosses
Gameplay Systems
The Story, Lore & Characters
Diablo 4 Season Guides

Our section keeps growing, so check for new guides daily! Don't forget to pick up one of the Diablo 4 Editions and join the fight to save Sanctuary soon.