Is Diablo 4 crashing or freezing for you on PC or consoles? Then you've found the perfect guide to help you through these issues so you can return to Sanctuary and continue slaying the followers of Lilith.
This article features step-by-step instructions on how you can potentially fix crashes and freezing issues in Diablo 4, including the Open Beta version, so let's get started.
Update on 24 March 2023: We've updated this article with the latest fixes for Diablo 4 crashing and freezing issues on PC and consoles.
Learn about the Diablo 4 Open Beta update and the issues/troubles players can expect when it kicks off on 24 March at 09:00 PST.
Please note: The information in this article is based on the Diablo 4 Open Beta. We will update it consistently to provide you with fixes to crashing/freezing issues for the launch version.
How To Fix Diablo 4 Crashing or Freezing (PC)
Blizzard has provided six steps you can take if Diablo 4 keeps crashing or "locking up" on your PC. Check them out below:
Make sure your computer meets the Diablo IV System Requirements. Please note: The game will try to run even if the system doesn't meet our system requirements. This can cause unknown bugs, crashing, or performance issues that may not have a resolution.
Update your drivers and operating system to resolve any compatibility issues.
Close all other applications to resolve software conflicts and free up resources.
Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
Run the repair tool to repair any damaged game files.
If the problem persists, uninstall and reinstall the game.
Those steps might help those experiencing Diablo 4 freezes and crashes during the Open Beta weekends, but what about the gamers on consoles?
Diablo 4 Crashing on Consoles: Any Fix?
At the time of writing, there is no way to fix Diablo 4 crashing issues on consoles. This includes PS4, PS5, Xbox One, and Xbox Series X/S consoles. You can, however, redownload the Diablo 4 beta files, which is roughly 45 GB.
Furthermore, if your console crashes or freezes not only in Diablo 4 but other titles, we suggest contacting your gaming hardware supplier/store, as it might be faulty. Lastly, remember to always give your console some room to breathe. High heat in enclosed spaces could result in crashes while playing any game, including Diablo 4.
If all else fails, we suggest contacting Blizzard Customer Support to report an issue and find out if others are experiencing the same Diablo 4 crashes.
Learn more about how Blizzard has crafted the world of Sanctuary and the enemies you will find in Diablo 4 below.
Hopefully, this guide will have Diablo 4 players alleviate some crashing/freezing issues. We will endeavor to update this article once more fixes become available, so stay tuned!
For more Diablo 4, be sure to check out our dedicated section or some of our Guides & Tutorials just below:
Diablo 4 Class Builds - Best Barbarian Build | | Best Necromancer Build | Best Sorcerer Build | Best Druid Build | Best Rogue Build | All Classes Tier List | Best Class For Beginners | Build Calculator |
Class Mechanics: Sorcerer Enchantment System | Barbarian Arsenal | Rogue Specialization | Necromancer Book of the Dead | Druid Specialization |
Items - Healing Vial | Item Slot Types | Transmogs/Wardrobe | Salvage Items | Durability & Repair | Trading Items | All Unique Items & Stats | Set Items | Item Quality/Rarity Levels | Elixirs | Butcher's Cleaver |
Features: Beginners Guide | Impressions From Beta |
Quests: Ritual Tower Key | Forgive Me Side Quest | Traveler's Prayer Side Quest | Secret Of The Spring Riddle | Raising Spirits Side Quest |
General D4 Guides: Legendary & Gold Farming | Town Portal | Inventory Size | Stash Size | Beat Lilith's Lament | Beat Den Mother Boss | Beat Lord Avitus Boss | Beat Blood Bishop Boss | Reset Dungeons | Gathering Legions Guide | The Butcher Boss | Leave Dungeons | All Stronghold Locations |
Diablo 4 Tech Guides - Ray Tracing Support | Couch Co-Op | Server Regions | PC Requirements & File Size | Diablo 4 Servers Down? | Connection Issues Fix | Crashing Issues Fix | Unable To Install or Patch | Low FPS Fix | Error Code 34202 Fix | Disable Fog & Glare | Stuck in Queue Fix | Console Issues | PC Issues | Enable & Disable Chat Bubbles | Hit Max Level Fast | Best PC Settings High FPS | Error Code 395002 Fix | Error Code 316719 Fix | D4 on Steam Deck |
Crafting/Vendors - Jeweler | Gambling & Obols | Occultist | Alchemist | Blacksmith | | Monster Parts | Skins | Ore | Plants |
Legendary Aspects - Codex of Power | Sorcerer Legendary Powers | Barbarian Legendary Powers | Rogue Legendary Powers | Necromancer Legendary Powers | Druid Legendary Powers
Activities - Strongholds | Nightmare Dungeons | Silent Chests | Altars of Lilith |
Story & Lore - Campaign Length | Who is Lilith? | Who is Inarius | Deckard Cain | Secret Cow Level |
Zones - Fractured Peaks Overview | Scosglen | Kehjistan | Dry Steppes | Hawezar | All Waypoint Locations |
Mounts - Temptation Mount | Diablo 4 Class Dismount Mechanics | Unlock & Customize |
Seasons - Battle Pass Price | Diablo 4 Season Duration |
Gameplay Systems - Armor System | Clans | Primary Stats & Effects | Shrines & Buffs | Renown & Reputation | Max Level & Paragon Cap | World Tier Difficulty Levels | Followers/Mercenaries |
World Bosses - Ashava | Avarice | Wandering Death | Beat Ashava | Ashava Spawn Location |
Diablo 4 Misc - Statue of Inarius Price & Specs | Wolf Pack Cosmetic | Codes | Diablo 4 Free-to-Play? | Mother's Inked Title | Collector's Edition | How To Respec | Stagger Mechanic | Patch Notes | Asmongold Diablo 4 Beta Thoughts |
Diablo 4 PvP - Coming soon!
Our section keeps growing, so check for new guides daily! Don't forget to pick up one of the Diablo 4 Editions and join the fight to save Sanctuary soon.