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How Does The Diablo 4 Shop Work

Diablo 4 developer detailed information on the game's Shop, which sees an overhaul adding new mechanics, features, and items to find and buy.
How Does The Diablo 4 Shop Work

Blizzard is gearing up for the full global release of Diablo 4 in June 2023 as they recently hosted a Developer Update Livestream entailing what to expect post-launch. The contents addressed in the livestream and subsequent recap post cover the game’s Seasons, Battle Pass, and the Shop.

The latter was explored as they revealed what you could expect to find when visiting the Shop at launch and post-launch. We will explore everything Blizzard confirms for the Shop, how it works, and what items to find for Diablo 4.

How The Diablo 4 Shop Works

As with past entries in this franchise, the tradition includes an in-game online store, which houses a variety of items and bundles available for players to acquire. Using the in-game or real-world currencies, you can purchase items like loot boxes, shards, dyes, boosters, pets, and cosmetics.

For Diablo 4, however, developer Blizzard outlined what players can expect to find in the game’s Shop Cosmetics. According to a recent developer blog post, you can expect to browse a catalog of armor, transmogs, and weapons available upon the game’s release.

Furthermore, the developer also revealed the purpose of the Shop “is to provide greater breadth in customization options, allowing you to reinforce the fantasy of choice for your character.” Additionally, “none of the Cosmetics sold in the Shop provide anything greater than aesthetic variety.“

This means that all the cosmetics items you can find and purchase from the Shop have no impact on gameplay progression and are purely meant to alter your character’s appearance. These cosmetic items will complement the game’s dark fantasy theme, and various class-specific cosmetics will also be available from the Shop.

According to Blizzard, these unique cosmetics and items will be locked for specific classes, which can be acquired from the Shop. “The Shop is intended to be an avenue of self-expression for our players, and they can interact with it as much or as little as they desire during their time in Sanctuary.”

diablo 4 features guide in game shop how does it work class specific items cosmetics
Various cosmetic items from the Shop will also be class-specific for you to buy using Platinum. (Picture: Twitter / Diablo)

All cosmetics purchased from the Shop will be featured on rotation which Platinum can be used to complete the transaction. After you’ve bought the item, whether it be armor, transmogs, or weapons, it can be equipped to the character tied to the class on your Battle.net account.

Likewise, Blizzard will include a “cross-purchase feature,” allowing Platinum or various items purchased using Platinum to be accessed on any platform connected to your Battle.net account. If you’re unsure about a specific item, a preview feature is available to view how it looks on your character before making that final decision and spending that precious Platinum.

Lastly, the Shop implements a feature that will recommend cosmetics based on your character’s class and playstyle preference. It’s not unclear if past purchases will influence this; nevertheless, these items will appear first when visiting the Shop.

For more Diablo 4, be sure to check out our dedicated section or some of our Guides & Tutorials just below:

Diablo 4 Season 2 Guides
Class Builds & Tier Lists


Tech Guides & Fixes
World, Maps & Locations
Diablo 4 Items & Slots
Legendary Aspects
Gameplay Systems
The Story, Lore & Characters
Diablo 4 Season Guides

Our section keeps growing, so check for new guides daily! Don't forget to pick up one of the Diablo 4 Editions and join the fight to save Sanctuary soon.